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Will: All right. Hello and welcome, everyone, to another episode of Waiting to Be Signed, a special interview episode. We're joined today by Susannah Maybank of Tonic, and of course Trinity is here too. Susannah, Trinity, how's it going?
Susannah Maybank: Great. Very excited to be here. Thank you guys for staying up late to get on with me.
Trinity: We're here for it. It's an absolute pleasure, and we've been looking forward to this interview for a really long time.
Susannah Maybank: Me too. I'm excited that it's finally happening.
Will: It's been a few months in the making, but we got it figured out. We're excited to talk to you about Tonic and your background in art. Maybe that's the best place to start — introduce yourself, tell us about your background in art and collecting, and how you found crypto and NFTs.
Susannah Maybank: I've been around art my entire life. Many family members have worked across all the different sectors of it, from academia to museums to auction houses and galleries, so I grew up looking at a lot of art and hearing from people who dedicate their lives to it. It was a pretty easy decision to study art history as an undergrad, then pursue a master's, then go to a large gallery in New York — Gagosian — where I started as a receptionist and worked my way up. It was an incredible experience being so close to so many icons of art, both the artists and the dealers.
Will: When you say worked your way up — Gagosian is a big name, even to those of us outside the traditional art world. Tell us more about what you did there, and how you bridged from that career into co-founding Tonic. Where did you discover NFTs and blockchain in that process?
Susannah Maybank: I was incredibly lucky at Gagosian — some of the most brilliant minds work there. I was on a team building out online sales, which then expanded into other areas: market work, customer development, business development, things of that nature. Eventually I left Gagosian to go back to school for an MBA, and moved to California for that. It was late summer, fall of 2020. I don't know exactly what spurred the change, other than the media hype cycle was in full force — this was post-Beeple sale — and I was the obvious "art girl" on campus, so I started having conversations about NFTs.
I've always been passionate about art markets and building market datasets, and the blockchain provided a far better footing for that than anything I'd been able to build in the traditional market. So it sounds a bit bloodless, but I really did first fall into it from an analytics perspective. Then, while doing that research, I discovered artists like William Mapan, Iskra Velitchkova, Dmitri Cherniak, Tyler Hobbs — some of the usual figures — and I fell in love. Not only was this a far more efficient market that solved a lot of the issues I saw in the traditional art world, but the art was really good. That was the clincher that made it easy to take the leap.
Around that time I met my co-founder, Mariam Nafisi. She was a lecturer; we started talking about the art market and really hit it off, and she encouraged me to jump in right away. When someone with the experience and brilliance of Mariam tells you you're ready, you believe her.
Trinity: How did you land on the idea of Tonic? Actually, let's take a step back first — what was your introduction to generative art specifically? Coming into NFTs is one thing, but landing on generative art — how did you discover Mapan, Iskra, and the rest?
Susannah Maybank: A common story for many — it was Art Blocks. The way they defined a set of rules that an entire community could form around was really inspiring, and it was through Art Blocks that I fell in love with generative art specifically, and with digitally native art in general. That said, I love artists working in other mediums too — Helena Sarin, Sofia Crespo, Tangled Others — there are so many people producing interesting work across different modes of production. But generative was the clincher for me. Mariam was already an Art Blocks collector by that point too, so she came in with that same love of generative art.
Trinity: It's also inherently native to blockchain technology, in a way — of all art forms, it's the one best enabled by it. It really lives through hashes and transactions; there's so much you can do with what's inherently there. It's beautiful to see it come into its own as a blockchain-native art style, even though it obviously has its own very long history outside of that.
Susannah Maybank: It was the first thing that felt native, as you said, but also internally consistent. I understood every part of it — why it was being stored on-chain, why an NFT made sense outside of the hype cycle we were experiencing at the time. That purity of concept and execution was really gratifying and exciting to see.
Will: It's encouraging to hear that from someone who didn't come from a digital art background — "oh yeah, the art's good." That's a question we always ask ourselves. We like this stuff, and we know collectors here like it, but it seems to be a struggle getting it acknowledged more widely. Let's put a pin in that, though, because I don't want to derail the history of Tonic.
Susannah Maybank: I have so many things to say on that front.
Will: We'll come back to it — that's a good half hour on its own. So, 2020, 2021 — you're learning about NFTs, discovering Art Blocks, and you find a partner to start this platform with. What were the early days of Tonic like? Did you have a different vision than where it is now? What was it like to get funding and start a platform like Tonic?
Susannah Maybank: The Mariam magic didn't happen until 2022. I had a two-year master's program that gave me a lot of freedom to explore new things like generative art, and in 2022, right around graduation, I met Mariam, who had started an incubator — a venture studio called Heretic Ventures. As we got to know each other, we talked about ideas she had in the generative art and NFT space more broadly. That was the beginning of us spending a lot of time together, though I didn't plan to join at first — I was supposed to go back to the traditional art world. But through consulting on this idea she'd been developing, I eventually said, okay, let's do it, I'll join. So it was a bit of a longer sell.
The original concept was organized much more around interior design, I'd say, and it shifted toward more of a gallery model when I joined — that's probably the biggest pivot. In terms of funding, because it was an incubated company, we had initial seed funding to get off the ground, which was hugely valuable, since we didn't start raising until 2023 — by which point the market had changed, valuations weren't high, and people weren't raising money overnight. The fact that we already had a product on the market for our first collection when we went to raise was hugely valuable.
We closed our raise in March 2023. I'm happy with that timing, because we already knew we were in a downswing, so we could be thoughtful and strategic about our cash spend and the realities of sustaining that investment through a long bear market. The raise wasn't perfectly timed for an easy fundraise, but it was well-timed for building a durable company.
Trinity: Fascinating story. I'm interested in the opportunity space you saw when founding Tonic. We're seeing a lot of platforms launch that are essentially copies of fx(hash) or Art Blocks. How did you land on the idea of Tonic and how it operates? And for people less familiar, could you give an overview of how it operates in the market today?
Susannah Maybank: Tonic is meant to be a bridge between the digital and physical worlds — both in terms of the artwork, since every digital piece we sell comes with the option for a physical counterpart, and in terms of community. We're here to be a helping hand for new participants entering the market. It can be really intimidating — we were all novices once — and our real reason to exist is to help bring on that new generation of digital collectors.
We did a lot of research into the opportunity, and everything being on-chain is a wonderful asset for that — you can see how many active wallets are participating on a regular basis, and moving that needle slightly can result in massive rewards. It's not a huge number of people driving this market compared to others, so that was the key insight: if we could find a good way to educate people and introduce them to this art form, there's real opportunity. I don't think we've seen a digital art form take hold of the collective psyche as quickly and strongly as generative art has. It has the potential to become a massive movement in the global market — but if we don't reach across the aisle and bring new people on board, we're dead in the water. That's really why we're here. Art Blocks already does Art Blocks incredibly well; fx(hash) does fx(hash) really well. That's not why we exist — we're here to bring more people to the party.
Will: We all want to see the space grow. Trinity and I have been collecting for almost two years now, which is crazy to think about, and through doing this show and talking to artists and founders like yourself, it's clear everyone wants more people to come in. We've seen fx(hash) doing the Art Basel roadshows, Tonic and Bright Moments doing openings at big events, Verse doing openings in London — a lot of people trying to cross over collectors who aren't familiar with NFTs or generative art. In your experience with Tonic, what have been the major challenges? Where have you had successes, and where are you still hitting failures? From the collector side, it doesn't feel like we're seeing a ton of crossover yet — but maybe we're just not seeing it at the level we exist at.
Susannah Maybank: A few easy points. One was mechanical difficulty — not having a wallet, not having any crypto. So from our first sale, we made sure wallet provisioning was available; you just need an email account and you can still participate on auction day. The second was credit card purchasing — that was the lowest-hanging fruit. And it was sort of a no-brainer. Let's remove the mechanical impediments. And the second was a strong preference for display. A lot of people are still struggling to understand what the value is in having something that sits on their phone or computer. So if someone is going to spend hundreds to thousands of dollars, they really do want the utility of display. Making sure that everyone who owns a Tonic piece can have it hanging in their home, displayed in some fashion, was really important. The third part was education, and that's taken the most massaging and iteration, because there's so much to communicate in such a short period of time. Getting that balance right has taken a lot of testing. The most important thing, right off the bat, is just getting people excited. Some of that means reading your audience, and if the crowd is too big for that, you have to get creative. But it's really about explaining the value of the art being produced and getting people excited about the art itself before you get into the specifics of the market, the wallets, or the technology.
Will: On the education side, what does that actually look like? There are kind of two levels to it. A lot of people who collect generative art and have been doing it for years, us included, still love to learn more — hearing that a piece references something from the '60s or '70s, learning about that first wave of computer generative artists. There's always more to learn as someone already collecting. But for someone who's not doing NFTs at all, who's not familiar with generative art, maybe skeptical, someone who only buys paintings or photography — are you literally pulling out your old Gagosian Rolodex, calling up friends who still work there, saying "give me the names of fifty cool collectors in New York"? What does that education look like with people who aren't already here? How are you getting to them and crossing them over? And if you have an anecdote of crossing someone over, I'd love to hear it.
Susannah Maybank: I do have an anecdote, but I don't know if they'd love it if I told the story. Let me think for a second.
Trinity: You don't have to name names.
Will: Yeah, just don't name names.
Susannah Maybank: It's so cute, if you know what it is — I'll tell the story and then ask her if she's okay with it being shared. The art is a really great first sales tool. But one thing we've done is lectures — I give a lot of them. If it's an arts-focused crowd, I give a deep-cut historical backdrop to the generative art movement, so that by the time we're talking about algorithmic art, they see the entire chain and understand how this fits into the historical narrative. Then we're immediately talking about it in terms of "real art" — that's the context it's given in. After those events, it's amazing — people stay, they chat, they talk about the art we discussed, sharing a piece of a collection they're particularly excited about, and you watch people feed off that excitement. A thorough art-historical backdrop can be really effective.
And then sometimes it's really as easy as: the art is stunning, and people see it in person. We did a Lars Wander opening in LA, and someone walked in off the street during the install. The works were half on the walls, half on the floor, and we started talking — I explained what was happening. He came back for the actual opening, brought a friend, and said, "This is so cool, I just wanted to show people what's happening right now in the art world." He was truly just impressed by the beauty of the art and its physical manifestation.
We also do live bidding parties — you can join online from wherever. On our first one, a woman in her 80s joined and raised her hand to ask a question. She said she'd never considered purchasing an NFT before, but this looked fun, and she asked a simple question about how to process the provisional wallet. She showed up just to learn and experience it. You keep it a friendly, open environment, and you really never know who you'll catch.
Will: I love the idea of someone's grandma outbidding me on a Lars Wander.
Trinity: Seems plausible. I'm ready for that.
Susannah Maybank: Practically speaking, Lars Wander's work is just beautiful. There are very few people you show it to who say, "that's not art." It's stunning, it's impressive. So just showing that to people at these lectures — I try to bring as much physical art as possible, so they can look at it before they even hear us talking, and people get it.
Trinity: With generative art, it takes ten minutes of education. And more than ten minutes of education — okay, sorry, people listening, you can't see the face that was just made. But I've given lunch-and-learns at work about generative art, because people aren't into NFTs — they think they're a scam, they think they're just ugly apes. But then you go into detail, show them outputs, and it's like what you were just saying — explaining how it works, the elegant technological wonder that it can be. All of a sudden you're turning heads, converting people who hadn't even considered it before, one or ten or twenty at a time.
Susannah Maybank: Exactly. I can go to a hundred-person lecture — if I convert one person, if I really plant that seed of interest, it's worth it. I'll keep traveling. I'll do it.
Will: On the flip side, how often are you reaching out to people who aren't aware of the NFT side at all — people who think it's art, and then they hear "NFT"? Do you find people are instantly turned off? I get the aversion to PFPs — they look bad, maybe you don't like the people who have them. There are a lot of problems with PFPs; we hate PFPs on this show generally. So it's not like — don't make that face, Trinity, you hate apes too, I know.
Trinity: I was just thinking about the beauty of capturing people in a lecture hall — they can't leave.
Will: We're not hardcore "NFTs in every form" maxis — this is an art-focused show. But it is difficult. I've talked to people who assume, because I'm left-leaning, that I must think NFTs are a scam and hate them. It's hard to explain the nuance — that there's this technology, this art that is code, and it does have real legitimate uses, maybe even just one. How frequently are you running into that friction with people outside the community?
Susannah Maybank: I hate to say it, but sensing at least a small aversion to NFTs is probably the majority of my conversations. I try to delay that element — referring to the "digital counterpart" or "digital asset" instead of using the word NFT explicitly. We began this conversation talking about how blockchain unlocked a much more efficient market, so I do talk about it in those terms. But if you just say NFT without explaining the why — the internal consistency of generative art we spoke about, the efficiency of assets stored on the blockchain — it's really intimidating. So even in the explanation, I try to delay saying the word NFT. But I think if we never use it, it's never going to get laundered.
Will: True. I doubt we're going to come up with a new acronym or name. We're kind of stuck.
Susannah Maybank: My hope is that eventually the media cycle improves and we move on from villainizing the technology. Maybe in ten years it won't be such a dirty word, but I'm living in 2023, and I'm going to be careful.
Trinity: When we're talking about onboarding people who aren't native to the NFT space, tying that back to your history and love of analytics — this is a space where everything is transparent, you can scrape all the data in the world and apply it. It seems like the primary KPI to understand if your mission is succeeding would be, at least from a measurability standpoint, the number of non-custodial wallets being made versus MetaMask or other wallets connected. What sorts of trends are you seeing?
Susannah Maybank: It is trending up. One caveat: we onboard a lot of people directly to MetaMask or other hot wallets. If you come to an event and have never participated in crypto markets before, there's always someone there who can show you a QR code, let you scan it, and walk you through the process. So provisional versus non-provisional wallet isn't the metric we use — we focus more on the wallets themselves. And because we enable credit card payment, that's another useful metric to track. We're moving toward 50/50, though not quite there yet — that's just in the primary auctions, which is already a self-selecting group, since many people who are physical-art-motivated balk at the idea of a blind Dutch auction. That's very intimidating for people whose primary motivation is display. But even so, we're still seeing that number grow collection to collection, which is really encouraging.
Will: For clarification, that's 50/50 people you think are new, collecting their first NFT, versus existing degens?
Susannah Maybank: Yes, that's the breakdown, though we're not quite to 50/50 — closer to 40/60. It's a substantial number, which is the goal, and the trend is more heavily toward new buyers, which is what we're aiming for.
Will: That's really encouraging. I had assumed it would be a lot less, just because it seems like a difficult thing to pull off — and the auctions play out quickly, so it's hard enough for someone already in the space to know an auction is happening and make time for it.
Susannah Maybank: A few things help us there. One, we enable pre-bids — you can preregister your bids up to a week before the auction, which helps a lot with the non-degen crowd. We also do presales, where if your priority is selecting the specific work you want, you can do that in the presale window, though you pay a slight premium for that privilege.
Will: I want to go a little off script and talk about something we've been discussing a lot this week. Within the Tender generative art community, there's been a lot of talk about random mint versus curated mint. Is that something you've considered? Right now, as I understand it, Tonic pre-curates outputs with the artist, and those are randomly distributed at time of mint or presale. Have you considered doing anything closer to what Verse is doing, or what fx(hash) is doing with params — allowing people more control over the output they're getting, especially at higher price points?
Susannah Maybank: Nothing's off the table. From the beginning, we've looked at blind versus non-blind. Especially as our community widens to include more new entrants, they have different preferences and appetites, and we have to be cognizant of that. For the immediate future, we're not going to shift to fully non-blind anytime soon. Curation is pretty core to the business — the ability to ensure every work is high quality, that it will print extremely well or manifest physically extremely well, because we don't just offer prints. That's very important, and it also allows a different piece to mint. Because if you have to constrain an algorithm to work within those fully uncontrolled parameters, it means that you have to cut out a lot of the outliers. So I think it's a good thing for the broader art that's being produced that there is an alternative where you can do some slightly different things.
Trinity: Will, did you have a follow-up to that?
Will: Nothing pressing. Go ahead, Trinity.
Trinity: I wanted to talk about the physical side, the fact that everything comes with a physical piece. Will, I know you're probably still waiting on the framers?
Will: This is embarrassing. Don't make me pull out my still-unopened Iskra print that's hanging up. It's waiting on other people to fulfill their prints to me so I can take a batch to the framer. I have an Escape, a broken opera, and I got the physical, but it's just sitting in my closet because I haven't taken it to—
Susannah Maybank: I cannot tell you how common that story is. We almost did a PSA when we realized one of my teammates had six works unframed, sitting right next to their closet. It's very common.
Will: It's an efficiency and time thing—a baby, a job, a podcast. I'm just trying to get five or six things in at once and waiting for the rest. It's all coming, though.
Trinity: It's in your backlog, Will. But let's not divert—Trinity had a real question.
Will: I don't think you were going down that line just to shame me, Trinity. What was your real question?
Trinity: Okay, we're in the realm of the physical. Having every piece come with a physical alternative is a big differentiator between Tonic and other systems. But the additional value layer—these extremely premium, high-quality prints—how do you figure out what print technique aligns with what project? Every project so far has been different. How did that idea come about in the first place, as this huge value add?
Susannah Maybank: The unique printing alternatives were actually born with Iskra, which is why it's appropriate that we were just talking about her—that collection will forever be near and dear to my heart. The work is so stunning, and we wanted people to have something unique and really special. The colors are so strong, the architectures so bold, that we said, let's try something different that's not on the market right now. So it became a black-and-white collection, and that widened the gamut of possibilities hugely.
From there it differs collection to collection in terms of how we decide to manifest it. Sometimes the artist comes with a firm opinion—Phaust and riso printing, for instance. They said, "I have an idea," and it was our job to execute it. Sometimes it's more of a collaboration. I've basically tried almost every kind of art production in existence at one point in my life—I always knew I'd be involved in the art world somehow, so having a thorough understanding of materiality was important to me. I've welded, made wood furniture, carved marble, done woodblock printing—tried nearly everything at least once, probably five times. So it's funny: Tonic has become this experience of plumbing my entire memory on a nearly daily basis—all the art history I've studied, all the art I've practiced—to work with artists and find the exact right offering.
Will: Hell yeah. And now you're podcasting, so the circle of mediums is complete. This might be an annoying question, so feel free not to answer, but what's the conversion like on those premium prints? Some of the Iskra prints cost $1,000, $2,000, $3,000, but the mint price the auctions settle at can be a fraction of that. Are people actually paying $300 for an NFT and then $3,000 for a print? Or is it more, "We believe in this, and if people aren't converting now, that's okay—long term, this is where the business needs to be and what people want"?
Susannah Maybank: People are definitely converting, and price point is definitely a factor. The Phaust unique physicals, for instance, were about $500 framed—pretty competitive with standard digital printing, but a much different experience and feel. That had a lot of uptake. It really depends physical to physical. For an upcoming project, the piece really becomes complete with its physical manifestation, so even if the price point is higher, people get excited about that unique experience, especially when there's nothing like it on the market—like the Iskra silver gelatins mounted on dibond. I wish you could see this on camera, but they're meaty—impressive, so beautiful, and so differentiated from digital prints.
Even just giving people the opportunity to mix up what's on their walls matters. My biggest fear is that digital art collectors end up with a room that's entirely digital prints framed the exact same way. Even if the art itself is different, it becomes homogenous after a certain point. Textures and treatments matter.
Will: I was pulling my collar in shame, but I actually have some variety in here—not all the same print style with the same frames.
Trinity: You have a woodcut too, right?
Will: This one you can see is actually printed on cloth. The artist handmade the frame and printed the piece on cloth at their home. So there's real diversity of mediums here.
Susannah Maybank: I love that. Even having things that aren't framed—the silver gelatin didn't need a frame—immediately mixes it up. There's a lot that can still be done. We've tried a lot, but there's more in the hopper, so don't worry.
Trinity: One thing we've talked about with other guests is the idea of divorcing the art from the token—the token can be the art in some respects, but it's mostly the certificate of authenticity on the blockchain for the art. Having an ultra-premium print in some ways makes the art the art—it does justice to the output that was generated digitally. Not really a question, more an observation on how we might start to see this.
Susannah Maybank: I'll offer an observation of my own: there's something inherent to generative art where the collector is invited to collaborate more directly than in the average art market transaction. Being able to decide for themselves whether to have that physical manifestation, whether to value it more than the on-chain asset—that's all part of the magic here.
Will: We've talked a ton about the economic side and the logistics of prints.
Trinity: We could talk about the economics forever.
Will: We're such dorks.
Susannah Maybank: Same.
Will: We can come back to it. Let's talk instead about the Tonic process. I'd love to hear how you landed such premium partners from the get-go. What's it like pitching a William, an Iskra, a Lars? How do you pick, how do you recruit, and once you're working with these artists, how much influence does Tonic have? Are you hand-in-hand curating? Do you have input on pricing and quantity? Are you telling them, "That's not it, take another six months"? What does that start-to-finish process look like, and how have you succeeded in landing such amazing partners?
Susannah Maybank: For the first maybe six months, we had no track record. We approached William almost a full year, if not more, before he did that collection. So the key was persistence, honesty, and really understanding what his goals were and trying to meet him there—listening and being reliable. I'll be forever grateful to all of those early releases, because those artists took a leap of faith on someone they didn't know and a platform that didn't exist yet.
Talking about art a lot definitely helps too—making sure they understand that the making process is its own beast, that timing can be flexible, that you respect their creative process rather than treating them like a machine. And a lot of follow-up, a lot of outreach.
Once we had a track record and had been around a bit longer, things shifted: we started accepting artist applications, so now we have inbound as well as outreach to artists we think are really talented and have a bright future. There's still a lot of patience required, because people have schedules, commitments, personal lives—they're humans like us. You roll with missed deadlines and shifting plans, stay patient and understanding, and be a real ally. They're taking a risk on us, so it's our duty to be as supportive and helpful as possible.
The process itself is long—these collections don't come together overnight. We're usually in conversation for at least six months before a release, with a lot of back and forth. I have a lot of meetings personally with each artist as they develop the algorithm, just to check in and be someone they can rely on, since it can be a pretty lonely endeavor. In the month before release it gets more intense—very regular meetings and correspondence—and we curate together. A few people are involved in curation, and we'll go through sometimes 15,000 or 20,000 outputs. It takes a village, and we all decide on the final collection together, with a lot of calls and messages while that's being wrapped up.
Pricing is similar—being a sounding board and support system. Many artists find it hard to price their own work; it's not their focus, since their primary objective is to storytell and create. I'm an art dealer, so they can leave that part to me.
Trinity: Match made in heaven.
Will: So is Tonic taking the lead on those key decisions—Dutch auction start and end points, refunds, edition size—or is it more of a 50/50 split with the artists?
Susannah Maybank: It depends on the artist. Sometimes they don't want to make those decisions, sometimes they want a more active part. As I said, we're just lucky to get to tell those stories, so we lean into their preferences. If they say, "Susannah, you just do it all," fine, I'll do it all.
Will: Anecdotally, without naming names—has there ever been disagreement?
Susannah Maybank: There's definitely been kibitzing, but never a strong disagreement, people digging in their heels, fights happening. It's always been congenial, but there have definitely been differences of opinion. Sometimes internally with the team too—we talk out a lot of these mechanics before they're presented.
Trinity: We've run that gamut a bit within the TENDER Discord too, seeing some collaborations ahead of time. There are so many opinions, and none of them are right or wrong—it's just figuring out what can happen.
Susannah Maybank: And the reality is this market is so dynamic that a decision you made three weeks ago, or an opinion you held three weeks ago, might no longer be sound. So it's about not being too ego-driven, and reevaluating constantly.
Trinity: That was especially difficult in early 2022—the metagame was shifting every few weeks. It's slowed down a bit now, thankfully.
Susannah Maybank: Now we have our own shifting sands—maybe slightly slower, but tricky nonetheless. They have their own potholes and sinkholes.
Trinity: Definitely.
Will: How does that compare to the gallery world, the traditional art world? This is a question we wanted to ask: what's the same and what's different between working at a Gagosian and working on a digital platform? When you're pricing art in the traditional art world versus pricing NFTs that you think might be equivalent in quality, but obviously it's new and—
Trinity: And you're not creating 400 of them.
Will: Right. So what crosses over? What skills from that past life translate, and what are the big differences? And as a corollary — do you think we're on a collision course with behaving more like the traditional art world? Or will we stay divergent, or maybe even push them to behave more like us?
Susannah Maybank: One main difference is speed. In the traditional art market, flipping happens over years, not seconds, so the real-time feedback is a fundamental shift. Despite the relatively short time period we're talking about, there's a huge amount of transaction data. The secondary market kicks in much faster, and artists release more work — not just more per series, but more in a single calendar year. There's simply more being put onto the market, so prices fluctuate more dynamically, and you have to reevaluate pricing on a nearly daily basis.
Otherwise, there are a lot of similarities. You take market considerations into account, but individual artist markets are usually the strongest indicator of price by far. One difference is size and material — in the traditional market you have to factor those in, whereas here we're dealing with digital assets that are effectively size-agnostic. So there are more variables in the traditional market, but the underlying action is the same. I'm still a data-driven person — I scrape tons of information, look at transaction records, and weigh additional inputs like major museum shows or press coverage. Fewer books in this market, but still plenty of coverage to consider. A lot of the levers are consistent; you just have to pull them more frequently.
Trinity: I think the crypto market has an additional wrinkle: the cryptocurrency itself. Tonic prices things in ETH, which obviously shifts in price. As you prepare for a release, I imagine that has to be considered. Do you think in terms of ETH or USD? If the price changes day to day, do you reprice the work — or at least the auction start and end points — accordingly?
Susannah Maybank: I look at the ETH conversion daily, and it factors in. If I'm looking at past sales, I'll check both the ETH and USD value — I'm tracking both dynamically, because it does have an impact. Not necessarily one-to-one, but an impact. I think they're correlated markets, 100%. Since so many of our buyers come from the traditional side — even if they were all degens, the correlation would still hold — but because we have these novice buyers, it's even more important.
Will: Did you ever consider pricing in fiat, to make it feel more accessible to people who aren't crypto-native?
Susannah Maybank: On our site, we include both fiat and crypto pricing. You can participate in the secondary market directly from our site, buy listed works, and pay with a credit card using a provisional wallet. So buyers have access to the secondary market that way too. We list both the ETH price and the USD price, and yes, it fluctuates constantly.
Trinity: So you're catering to both markets without cutting anyone out.
Will: Something we've talked about off and on is the difficulty of managing the secondary market amid price fluctuations. Say I mint five pieces and put one up for sale at one ETH, then ETH drops or rises 30% — you're stuck babysitting it. There are obviously logistical issues, but from a layperson's standpoint, it would be so much easier to just say "I'm selling this for $2,000" and have that number stay constant regardless of the underlying currency's movement. It's a hard problem to solve, but it feels like the most user-friendly approach — not making buyers constantly do mental accounting about what they paid versus where crypto has moved.
Trinity: That's going to be more of an issue on fx(hash) than on Tonic, for sure.
Susannah Maybank: It's definitely something I'd like to do eventually. It won't be on our immediate roadmap, mainly because our Web2 buyers don't sell as quickly — it'll take time before that becomes a real roadblock. They're the true diamond hands. They just put it on their wall and leave it there.
Will: Yeah, they're actually real art collectors.
Trinity: Taking it back to the art — and I'm sure we'll tie in some market dynamics too — when you approach an artist, do they usually come to you with an idea or concept already, or is it something you co-create, or built from scratch?
Susannah Maybank: It depends. Early on, it was more built from scratch, because we were approaching artists well before we were close to launch, which meant a long collaboration — sometimes a year — so we'd see more of that development process firsthand. Even today, there are moments where we connect with an artist and get excited about working together before any collection exists, and it evolves from there. But for the most part now, they at least come with a seed, a kernel, that we get to watch grow. There's usually at least an initial concept or experiment. Each artist works differently — sometimes it's concept-driven, sometimes texture- or color-driven — but there's usually something there to start.
Trinity: Bringing that back to the conversation we were just having — there's often a question of what a piece can support. How broad is the algorithm? Does it really only create around 100 unique-ish outputs? Could it support 400? Could it go as big as 1,000? Some of the broadest examples that come to mind are works by Kim Asendorf. Is the strength of the algorithm a factor, or are you measuring more against the size of your perceived audience?
Susannah Maybank: One caveat: I'm not sure I'd use the word "strength," because some very strong collections are better at a smaller size. But yes, the algorithm definitely drives collection size — much to the chagrin of our collector base. Usually we're almost finalized, if not completely finalized, with curation by the time we announce collection size, just to make sure we're not selling any work that can't stand on its own.
Will: What's an example of a robust algorithm that might be capable of 1,000 outputs, but where you'd want to constrain it to 100? What are the factors that tell you smaller is better? I think about this constantly.
Trinity: Like, when can you see the full breadth of what it can produce?
Will: If it can do 1,000 but it's actually better at 100, what's the nuance there?
Susannah Maybank: There are a few factors. One is the audience — not just Tonic's audience, but that specific artist's market, and how recently they've released work in the past. Whether the narrative works better with a smaller collection size, where we think we can get people more excited about it. Visual variety makes a big difference too — sometimes when algorithms are really far-reaching, with a huge range of outputs or outliers, not all of those outliers turn out well. Let an algorithm get a little wilder and there's risk — those outliers can be less successful than the rest. It really comes down to artist by artist, collection by collection: does the narrative make more sense at a smaller or larger size, do the themes call for something more concise. There are a million reasons to go larger or smaller at any given time, and it's ultimately a judgment call.
Trinity: I think you might think about this more than we do.
Will: I think we all wish every artist could do the maximum output at all times without being punished for it, but we've seen great collections struggle to mint out or flounder on the secondary market purely because of timing — like you said, it's their third release in three weeks, and it just shakes out that way regardless of the work's quality. That makes a lot of sense.
Trinity: We've talked a lot about the NFT ecosystem overall. Specifically within generative art, I'd love to get a sense of your long-term vision for the role of generative art and NFTs. It's hard to keep a sense of optimism or perspective through some of these extended bear markets — what role does this corner of the art world have to play moving forward?
Susannah Maybank: As a digital native, I'd been waiting what felt like my whole life for a digitally native art movement to catch fire, and we finally saw it happen. I'm still very bullish on the long-term perspective. What I'd personally like to see is more robust dialogue with critics, historians, institutions, and museums — deeper integration into the powers that be. Art criticism can make the art better; it can push artists forward, and I think it would have far-reaching benefits beyond just exposure to new audiences. There's a danger in the current narrative in arts and mass-media coverage, where the conversation is still overwhelmingly market-based. I'd love to see that shift, and I'm actively working to build that bridge and change the narrative.
A bit of background: I was a medievalist. I studied the period of art between the proliferation of the bound book and the printing press. Every time there's been a major technological advancement in how information is shared, stored, and disseminated, there's been a corresponding shift in art and in what becomes the dominant art form. We've clearly had a massive transformation in the digital age — everyone is more connected than ever via the internet. I was just waiting for the corresponding art movement to emerge, and I'm really happy it's finally here.
Will: One more non-sequitur question before we move into the rapid-fire portion. As the man on the show, and as the father of a daughter, it's my responsibility to ask this: when you look at the Tonic team, there are a lot of women, which is great, since Web3, crypto, and NFTs are such a male-dominated space. I'd love to hear from you, Susannah — was that intentional, a deliberate effort to bring more of those voices into the space? Or did it happen more organically, just hiring people you knew and wanted to work with? How did Tonic end up being broadly women-run?
Susannah Maybank: I think there is intention behind it. For one thing, having two female founders, even if you don't set out for it to be a statement, is a statement in this space. I also fully believe we were the best people for the job, so in that moment I wasn't thinking critically about the gender angle. But I'll never avoid the fact that I'm a woman — I'm incredibly proud to be one. Anytime I do anything, I'm still the marked gender. I'm a female founder, and I can't tell you how many times people ask about doing "female founder" articles. So any company I lead will, by default, be a female-led company.
I do think it's important to foster that and keep giving talented women opportunities. There was a great panel at Marfa last weekend, the FemGen panel, where they asked the artists: do you want to be considered a female artist? Their answer was that they're artists — it's a reality that they're female artists, but we don't refer to male artists as "male artists."
My thesis has always been that women are undervalued in the art market, so in general they're just good buys. If you're in a male-dominated space, there's a pretty high likelihood there are talented women being overlooked — so why not go after them? Practically speaking, the art world is predominantly female, so coming into a space that's predominantly male was a transition. But it's such a welcoming community that there have been very few times I've been hyper-aware of that fact, and I'm grateful for that.
Trinity: We should start a movement where every episode we call out all the male artists.
Will: I'm on board with that.
Susannah Maybank: Deal. There's a lot of evidence that female artists are undervalued, so if you're here for purely economic terms — probably not a bad buy.
Trinity: Will has his escape plan sitting in a roll in his office.
Will: I got my Lisa Orth. I got a couple others lined up. My bags are packed when it comes to the ladies.
Susannah Maybank: There are incredibly talented female artists out there. Good taste.
Will: All right, Trinity, want to start the rapid fire? Anything else you want to touch on before we wrap up?
Trinity: Let's segue into it — this one's kind of real. What's upcoming on Tonic's roadmap that you can talk about, in terms of expanding the vision of NFTs, the blockchain, art, or any other innovations?
Susannah Maybank: Something I'm really excited about — depending on when this episode comes out, it may already be live — is bundled sales for physical and digital assets. As we double down on onboarding new collectors, this reduces friction even further: they can buy on the secondary market and get the digital asset at the same time as the physical piece they want to display in their home. I think that's going to be a huge unlock, and I'm extremely excited to roll it out. It should lower the barrier to entry and help more people catch the bug.
The other thing I'm excited about is ongoing innovation in how digital art comes into the physical world. We're releasing a project in November: physical chairs you can actually sit in. They're fantastical carved and painted wooden structures — visually captivating enough to appeal to a broad range of buyers, but they also show what's possible with algorithms: unique, otherworldly objects that sit on your floor and interact with your daily life. I can't tell you how many chairs I have in my apartment that I sit in without thinking about them at all. This gives people that punctum — that moment where they're reminded they're living with beauty. I'm very excited about it.
Trinity: A print so premium you can sit in it.
Susannah Maybank: Exactly.
Trinity: I can't wait to see what that actually looks like. It sounds next level.
Susannah Maybank: It's wild — the engineering on these things blows my mind. Luke is unbelievably talented. Talk about an artist I see going the distance — I think he's an icon.
Trinity: This is Luke Shannon, for anyone wondering.
Susannah Maybank: Luke Shannon. The one and only.
Trinity: Famous male artist?
Susannah Maybank: Famous male artist, Luke Shannon.
Will: Don't be afraid to send Luke our way as that project gets closer. It would be fascinating to talk to him about building a generative chair from start to finish.
Susannah Maybank: It's been months and months in the making — I'm sure he could fill four podcasts talking about this project.
Will: Everyone knows one Waiting to Be Signed interview is worth four of any other, so we'll get through it.
On that note — another rapid fire. Who would you like to hear us interview? People from the gallery world, the traditional art world, skeptics of NFTs who might be willing to come on?
Susannah Maybank: There are a lot of curators becoming increasingly interested — LACMA, the Whitney, Centre Pompidou, SFMOMA. Great institutions with curators now at least open to the conversation. There are also traditional artists who've dipped into NFTs — Cai Guo-Qiang, Urs Fischer, Takashi Murakami, Loie Hollowell, so many others. I think it'd be fun to talk to someone with a very established practice who's branching out and experimenting here. And Iskra Velitchkova — I'll talk about her until the day I die. She'd be great on a podcast. Incredibly thoughtful and brilliant, with a really unique way of thinking about the future of generative art.
Trinity: Iskra's definitely on our list of NFT natives.
Will: Trinity owns an extremely rare, uninhabitable — one of the few red outputs from Nowhere on fx(hash).
Trinity: I wouldn't trade it for anything. Such a beautiful collection — it speaks to me on so many levels.
Susannah Maybank: A hundred percent. Maya Man too, speaking of things that speak to me on every level.
Will: We just had her on a couple weeks ago.
Susannah Maybank: You did? I need to go listen to that. I think she's amazing.
Will: One of our recent favorites. All right, back to the episode. Trinity, another rapid fire.
Trinity: What's your favorite piece of art in your collection — physical, digital, or chair — and what's the story behind acquiring it, or making it your favorite?
Susannah Maybank: Long story, but I'll give you the Cliff Notes version. So many favorites, but the one that came to mind immediately isn't an NFT — it's "trad," as you'd say — but it's tangentially involved in the Inigo Philbrick scandal. If you haven't heard of it, look it up — there are a hundred trashy articles about it. He was a swindler who ran an art Ponzi scheme, caught around 2020 or 2021. He was on the lam for a while; the FBI was looking for him. Very juicy story. I have a piece that was purchased by a friend of his — an Elaine Sturtevant... actually, an Eric Doeringer miniature copy of the painting that sold at Christie's and brought down his scheme. It was purchased three days before that sale. On every level, it's a fun, juicy, scandalous piece of history.
Will: Send us a picture — that can be the cover art for this episode.
Susannah Maybank: It might actually be copyright infringement, since it's a replica of a Gerhard Richter painting that's itself a replica of a photo of Picasso. So I could be in trouble with four different people. But I'll send it to you.
Will: It's a relief to hear there were Ponzi schemes outside of NFTs too.
Susannah Maybank: The painting that finally brought him down had been sold to three people at the same time.
Trinity: That's just good business.
Susannah Maybank: Almost 300% equity.
Will: Great story.
Trinity: I'm going to go read all about this.
Susannah Maybank: There's so much to read.
Will: Any media recommendations — music, movies, books? Doesn't have to be art-related, just things you love.
Susannah Maybank: If you've never seen His Girl Friday, it's incredible — highly recommend. That's the one that comes to mind. I had an odd pop culture education; I watched almost exclusively black-and-white movies growing up, so my cultural references are about eighty years behind.
Will: Does that extend to modern black-and-white movies too?
Susannah Maybank: Occasionally. I've branched out now — I'll watch anything — but my cultural reference points are still a bit abbreviated.
Trinity: Two-parter: what's the origin of the name Tonic? And if Tonic were a cocktail, what would be in it?
Susannah Maybank: Part two is easy — gin.
Trinity: Good answer.
Will: Gin and tonic is a classic.
Susannah Maybank: I lived in London for a year, so I couldn't avoid it. As for part one — my co-founder Miriam came up with the name. "Tonic" has a couple meanings: it's a balm, and we wanted something soothing and healing in a relatively stressful market. But it's also fizzy and exciting — and this market is fun.
Trinity: A gin and tonic answers both of those needs.
Susannah Maybank: Exactly. It's a great balm — I feel better when I have one.
Will: Many a gin and tonic has been consumed while recording this show, for sure. Last thing — anything else coming up you want to plug? We talked about the chair, and you recently announced Dean Black as one of your upcoming releases.
Susannah Maybank: Yes, Dean Black. I'm incredibly excited about this collection. What amazes me about generative art is that to make a realistic watercolor, he essentially had to rebuild the paintbrush, the hand that moves it, the water, the ink — everything from scratch. I love the virtuosity of that execution, but it also highlights something real: we're working in digital means, and there are two big strains emerging. One is constructing realistic, familiar materiality from the physical world. The other is making art that's only possible through digital means and looks visually distinct because of it. I think that's a relevant, timely conversation, and watercolor is a wonderful entry point into it, because it's so hard to recreate — it reminds us that what seems like a minor gap is actually a chasm between the digital and physical worlds. I'm really excited for that project to release.
Will: Any interesting premium offering — like using Artmatr to do an actual watercolor plot of it?
Susannah Maybank: We haven't released anything yet, so you'll just have to wait and see.
Will: Sounds like I guessed right.
Susannah Maybank: Ha — no, I'm kidding.
Will: All right, well, Susannah, that was amazing. Thank you so much for taking the time to come on the show. I think we killed it — hope you had fun getting grilled.
Susannah Maybank: You're the friendliest grillers I've encountered in a while.
Trinity: That's how we get you.
Will: That's how we get them.
Susannah Maybank: You're smiling while—
Will: Wait till you hear the edit.
Trinity: You're going to hate it.
Susannah Maybank: Okay, perfect. Can't wait.
Will: All right, everyone. That was Susannah Maybank from Tonic. Hope you all enjoyed that episode — it was amazing to learn more about her background, the platform, and her optimism about crossing new people over. Thanks again to Susannah. We'll be back soon with another episode.
Trinity: Bye.
Susannah Maybank: Always lit. We're waiting to be signed tonight.
Speaker A: All right. Hello and welcome everyone to another episode of Waiting to Be Signed, a special interview episode. We're joined today by Susannah Maybank. Maybank of Tonic. And of course, Trinity is here. Happy to have her on for an interview during this busy time in her life. Susannah, Trinity, how's it going, everyone?
Speaker B: Great. Very excited to be here. Thank you guys for staying up late to get on with me.
Speaker C: We're here for it. Thank you for joining and staying up late to talk with us. You know, it's an absolute pleasure and we've been looking forward to this interview for a really long time.
Speaker B: Me too. I'm excited that it's finally happening.
Speaker A: It's been a few months in the making, but we got it figured out. We're super excited to talk to you. about Tonic and just your background in art, which I think is a great place to start, actually, to ask you to introduce yourself and give us your background in art and collecting and how you found crypto and NFTs.
Speaker B: Sure. So I have been around art for my entire life. I have many family members who've worked sort of across all the different sectors of art, from academia to museums to auction houses and galleries. So I definitely grew up looking at a lot of art my entire life and hearing from people who dedicate their lives to it. So it was a pretty easy decision. I studied art history undergrad and then pursued a master's and then went to a large gallery in New York, Gagosian, where I started as a receptionist and sort of worked my way up. That was a pretty incredible experience being so close to so many incredible icons of art, both the artists and then also the dealers there.
Speaker A: Well, when you say worked your way up, I mean, Kagoshian is a big name. Even we who are not in the traditional or legacy art world are familiar with that name. So like, maybe you can tell us a little bit more about what you did at Kagoshian. And then also, how did you bridge from that art career into this current one, co-founder of Tonic, right? And like, where'd you discover NFTs and blockchain in that process?
Speaker B: Sure. So I was incredibly lucky at Kagoshian. There are some of the most brilliant minds there. So I worked with an incredible team building out online sales first, and then it sort of expanded into other areas, some market work, customer development, business development, things of that nature. And ultimately, I left Gagosian to go back to school to get an MBA. I moved to California for that. And while I was there, it was late summer, fall of 2020. And I don't know exactly What spurred this change other than maybe just the media hype cycle definitely started, definitely was in full force at that point. This was post-Beeple sale and I was the very obvious art girl on campus. So I just started having conversations about NFTs. I've always been really passionate about art markets and building market datasets and the blockchain provided sort of the perfect footing for a bigger and better dataset than I'd ever been able to make in the traditional market. And so it sounds a bit bloodless, but I really did first fall into it from an analytics perspective. And then while I was doing that research, I discovered artists like William Mapan, Iskra Velitchkova, Dmitri Cherniak, Tyler Hobbs, I mean, some of the usual figures, and I fell in love. And I realized not only is this a much more highly efficient market, but that solves a lot of the issues that I saw in the traditional market, but also the art was really good. That was it. That was the clincher that made it really easy to take this leap. And then while I was there, I met my co-founder, Maryam Nefizi. She was a lecturer. And so we met, we started talking about the art market, and then we just really hit it off. And she encouraged me. She said, now, let's do it now. And so when someone with the experience and the gravitas and the brilliance of Mariam tells you that you're ready, you really believe her.
Speaker C: So how did you really land on the idea of Tonic then? Or maybe let's take a step back before that. You know, I think that we are learning about like market efficiencies, you know, that's something that we both absolutely enjoy about the NFT market space, you know, especially coming from more of a digitally native world. What was your introduction to generative art then? You know, I think coming into NFTs is one thing, but landing on generative art, like, how did you discover these Mapans, these Iskras?
Speaker B: I think in a common story to many, it was Art Blocks. Art Blocks is an absolute inspiration point. The way that they defined a set of rules that an entire community could form around, it was really inspiring. So, Probably similar to many people listening, it was really through Art Blocks that I fell in love with generative art. And I would say specifically that when I fell in love with digitally native art, it was generative art that was the first real passion for me. But I love artists working in other mediums as well. I think Helena Sarin is amazing, Sofia Crespo, and Tangled Others. There's so many artists producing really interesting artworks across different modes of production. But generative was the clincher. And Mariam had already been an Art Blocks collector at that point, so she also came in with a love of generative art as well.
Speaker C: And it's like also one that is so inherently native to blockchain technology in a way. Out of all art forms, it's the one that is best enabled and it really lives through hashes, transactions. There's so much that you can do with what's inherently there. It's really beautiful that to see it come into its own as like a blockchain-native art style, although obviously it has its own very, very long history, but there's just something that works.
Speaker B: It was the first thing that felt incredibly native, as you said, but internally consistent. I understood every part of it, why it was being stored on-chain, why an NFT made sense outside of the hype cycle that we were experiencing at the time. So that purity of concept and execution was really gratifying and exciting to see.
Speaker A: And super encouraging to hear coming from a, not necessarily from a digital art background, being like, oh yeah, the art's good. 'Cause I think that's a big question we always ask ourselves. Like, we like this stuff and we know the collectors here like this stuff, but it seems to be a struggle getting it acknowledged and accepted more widely. But let's put a pin in that 'cause I think we're, we'll come back to that later in the interview. I don't, I don't wanna derail the history of Tonic here. So—
Speaker B: I have so many things to say on that front. So—
Speaker A: Let's come back to it 'cause I think that's gonna be a good half hour. So 2021 or 2020, you're learning about NFTs, you're getting Art Blocks, you find this partner who's gonna start this platform with you. So what were the early days of Tonic like? Did you have a different vision from where it is now? Like, how did it kind of evolve throughout? Like, what's it like to get funding and even start a platform like Tonic?
Speaker B: So the Merium magic didn't happen until 2022. So I had a 2-year master's program where I was sort of steeped in, had a lot of freedom to explore new things like generative art. And then in 2022, I met Mariam really right around graduation, and Mariam had started an incubator, a venture studio called Heretic Ventures. As we were getting to know each other, we were talking about ideas that she had in the generative art space and in the NFT space more broadly. And so that was sort of the beginning of us really spending a lot of time together, but I didn't necessarily plan to join. I was supposed to go back to the traditional art world. And then through that process of working together and sort of consulting on this idea that she had been working on, that's when eventually I said, okay, let's do it. I'll join. So it was a bit of a long, not long, but a longer sell. And then the original concept was definitely very organized around the idea of interior design, I would say. And it shifted when I joined to more of a gallery model. That would be probably the biggest pivot. And then in terms of funding, luckily, because it was an incubated company, we had the initial seed funding to sort of get off the ground, which I think was hugely valuable because we didn't start raising until 2023, at which point the market had obviously changed and you weren't seeing really high valuations. You weren't seeing people raise money overnight. So I think that the fact that we could get to At least our first collection had a product on the market when we went to raise, that was hugely valuable. And then we raised in early 2023, we closed in March, I believe. I'm really happy with that timing because it meant that we already knew that we were in a downswing. And so we could be really thoughtful and strategic about our cash spend and the realities of keeping that investment going for a long time. So the raise was not perfectly timed for an easy raise, but well-timed for a durable company in a bear market.
Speaker C: That's a really fascinating story. You know, it's also been such a long time coming. I'm interested to understand more about the opportunity space that you saw when you were specifically founding Tonic. You know, we're seeing a lot of platforms coming out over the summer, over the spring that are just trying to be copies of fx hash, of Art Blocks, doing things of that nature. And so how did you come up with the idea of Tonic and how it operates? And perhaps for people who may be less familiar, why don't you just give an overview of how it operates within the market today?
Speaker B: Sure. So Tonic, really, it's meant to be a bridge between the digital and physical worlds, both in terms of the artwork, in that with every piece that we sell and every digital asset we sell, you have the option for a physical counterpart. But also in terms of community, really, we're here to be that bridge and sort of a helping hand for new participants to enter the market. It can be really intimidating. I know, we all know we were novices at one point. And so our real reason to exist is to help bring on that new generation of digital collector. And in terms of the opportunity, that's what we saw and that's why we're here. We did a lot of research. Again, everything is on-chain. It's a wonderful asset when you're trying to figure out what's needed. On-chain, you can see how many active wallets are participating on a regular basis, all of these things. And moving that needle slightly could result in massive rewards. And so It's not a huge number of people compared to other markets that are driving a lot of this. And so we really saw that as the key element here. The unlock was if we can find a really good way to educate people and to introduce them to this new art form. I think the art itself is, we have not yet seen a digital art form that has taken hold of the collective psyche so quickly and with such strength. And so it has the potential to become this massive movement in the global market. But if we don't find a way to reach out across the aisle and to bring new people on board, we're dead in the water. And so that's really why we're here. Art Blocks already does Art Blocks incredibly well. You know, fxhash does fxhash really well. That's not why we're here. We're here to just bring more people to the party.
Speaker A: I think we all want to see the space grow. And, you know, for Trinity and I who have been collecting now for Almost 2 years, which is crazy to think about. And doing this show and like talking to a lot of artists and founders like yourself, it seems like we all expect and want more people to come in. We saw fx hash doing all the various Art Basels and doing the roadshow and places like, you know, you know, Tonic, obviously you do openings, like Bright Moments does openings at big events. Verse does openings in London. A lot of people out there trying to make the effort. To cross over more people who might not be familiar with NFTs, might not be familiar with generative art. In your experience now with Tonic, what do you feel like are the major challenges? Where have you had successes? Where are you still having failures? Because it feels like there's so many people out there trying to do this. And it, from our side, the collector side, the observers, it doesn't feel like we're getting a ton of crossover, but maybe we're wrong. Like maybe we're just not seeing it at the level that we're kind of existing at.
Speaker B: Yeah, so a few really easy points. One was the mechanical difficulties, not having a wallet, not having any crypto. And so the first thing that we did was made sure that from our first sale, we had wallet provisioning available that you just have to use an email account and you can still participate in auction day of. And then 2 was credit card purchasing. So that was like the lowest hanging fruit.
Speaker C: Yeah.
Speaker B: And was sort of a no-brainer. Let's remove the mechanical impediments. And then 2 was a strong preference for display. A lot of people are still struggling to understand what the value is in having something that sits on their phone or on their computer. And so if someone is going to spend hundreds to thousands of dollars, they really do want that utility of display. And so again, making sure that everyone who owns a Tonic piece can have that piece hanging in their home or displayed in their home in some fashion. That was really important. And then the third part was education. And that's the part that has taken the most massaging and learning and iterations because there's so much to communicate in such a short period of time that getting that balance right has, again, just taken a lot of testing. And I would say the most important thing right off the bat is just to get people excited by it. And some of that means reading your audience. And if you can't, if it's too big of a crowd, then you have to get creative there. But it's really explaining the value of the art being produced and getting them excited about the art punked before you get into the specifics of the market or the wallets or the technology.
Speaker A: So on the education side, so like, what does that look like? Because I feel like there's kind of 2 levels to it. Like, on the one hand, I think A lot of people who collect generative art and have been doing it for years, like us included, still love to learn more. We love to hear like, this is referencing a piece from the '60s or '70s and like these relationships and like learning about that first wave of computer generative artists and stuff. Like there's always more to learn as someone who's engaged in collecting. But for someone who's not doing NFTs at all, who's not familiar with generative art, is maybe skeptical, someone who maybe only buys paintings or photography, Are you literally like pulling out your old Gagosian Rolodex or calling up friends that still work and be like, give me the names of like 50 kind of cool collectors in New York. I'm going to try to talk like, what, what is that education like with people who aren't already here? Right. Like, and how are you getting to them and crossing them over? And if you have an anecdote of crossing someone over, that would be like great to hear also, like just to share.
Speaker B: I have an anecdote that I just thought about, but I don't know if they would love if I told that story. So let me think for a second. We can keep it anonymous.
Speaker C: You don't, you don't name names.
Speaker A: Yeah. Just don't name names.
Speaker B: No, it's just, it's so cute. If you know what it is, but I guess I can tell the story and then I'll ask her if she's okay with it. So I'm gonna say this again, the art is good. So the art is a really great first sales tool. But one thing that we've done is lectures. I give a lot of lectures and if it's an arts-focused crowd, I give a really deep cut historical backdrop to the generative art movement. And so then by the time we're talking about algorithmic art, They see the entire chain and they understand how this fits into the historical narrative. And then we're immediately talking about it in terms of quote unquote real art. That's the context that it's given in. And then after those events, it's been amazing. People after, they stay, they chat, and they talk about the art that we talked about. You know, it's sharing a collection that you're particularly excited about and watch people feed off of that excitement. But a really thorough art historical backdrop can be really effective. And then sometimes, again, it's really as easy as just The art is stunning. And so people see it in person. We did a Lars Wander opening in LA and someone walked off of the street while we were doing the install. He came in, the works were half on the walls, half on the floor, and we started talking. I explained to him what was happening. And then he came back for the actual opening. He brought a friend. He said, this is so cool. I just wanted to show people what is happening right now in the art world. And he was truly just impressed by the beauty of the art and the physical manifestations. In terms of education, we also do live bidding parties. Those calls are online so you can join from wherever. And on our first live bidding call, we had a woman in her 80s join and raise her hand to ask a question. And she said she's never even considered purchasing an NFT before or anything of that nature, but she just thought that this looked fun. And so she asked a very simple question about how to process the provisional wallet. And she showed up just to learn and experience and you keep it a friendly, open environment. And yeah, you really never know who you'll catch.
Speaker A: That's awesome. I love the idea of someone's grandma like outbidding me on a Lars Wander, you know.
Speaker C: Seems plausible. Yeah. I'm ready for that.
Speaker B: Yeah. I mean, practically speaking, Lars Wander's work is just, it's beautiful. There's very few people who you show that to and they go, oh, that's not art. It's beautiful. It's stunning. It's impressive. And so just showing that to people at all of these lectures, I have the physical art. I try to bring as much physical art as possible so then they can look at that before they even hear us talking and people get it.
Speaker C: I think that with generative art, you know, it takes 10 minutes of education. Um, and more than 10 minutes of education. Okay. Sorry, people listening. You can't see the face that was just made. But, you know, I've given lunch and learns at work about generative art overall, because people are not into NFTs. People think they're a scam. People think they're like ugly apes, whatever. But then you start going into detail and you're showing them outputs. And it's like the story that you were just saying about getting people on board and like explaining how it works and like.
Speaker B: Yeah.
Speaker C: the elegant technological wonder that it can be. And all of a sudden you're turning heads, you know, people who haven't even considered it before. It is such an amazing experience and it's converting people like 1 or 10 or 20 at a time.
Speaker B: Exactly. I can go to a 100-person lecture. If I can convert 1 person, if I really plant that seed of interest, it's worth it. I'll keep traveling. I'll do it.
Speaker A: On the flip side, I mean, how often are you hosting events like that or reaching out to people who aren't really aware of the NFT side? And maybe they think it's art, and then they hear NFT. Like, do you find a lot of people are just instantly turned off? They shut down? They don't want to hear it? Because I kind of feel like with PFPs, like, I get the aversion. They look bad. Maybe you don't really like the people who have them, right? Like, there's a lot of problems with PFPs. Like, we hate PFPs on this show generally. So it's not like Where— don't make that face, Trinity. You hate apes too. I know.
Speaker C: No, I was just thinking about, you know, the beauty of capturing people in a lecture hall is they can't leave.
Speaker A: That's true. So we are not like hardcore NFT in every form maxis, right? Like, this is like an art-focused show. So, but it is difficult. It's like, I've talked to people who assume like politically, because I'm left-leaning, that I just think NFTs are a scam and I hate them. And it's kind of hard to be like, no, it's like nuanced. Like, there's this thing, there's this art and it's code. And like, this technology actually does have like Maybe it's only one legitimate use, but it has it, right? So like, I guess the question there is like, how frequently are you running into that friction with people who are outside the community?
Speaker B: I hate to say it, but I think probably sensing at least a small aversion to NFTs is the majority of my conversations. And so I do try to delay that element, even just referring to them as the digital counterpart or the digital asset instead of using the word NFT explicitly. But I do think that I mean, we began this conversation by talking about how the blockchain unlocked a much more efficient market. And so I do talk about it, especially in those terms. But if you just say NFT and you don't explain the why, that internal consistency of generative art that we just spoke of before, the efficiency of assets stored on the blockchain, it's really intimidating. So even in the explanation, I try to put the NFT word is late. Even in talking about the blockchain, I will intentionally delay saying the word NFT a bit. But I think if we never use it, it's never going to get laundered.
Speaker A: True. I doubt we're going to come up with a new acronym or name, right? We're kind of stuck.
Speaker B: My hope is that eventually the media cycle improves somewhat and we move on from villainizing that technology. And maybe in 10 years it won't be such a dirty word, but I'm living in 2023 and I'm gonna be careful.
Speaker C: When we're talking about like onboarding people who are not necessarily native to the NFT space and then tying that back in with your history and deep love of analytics and how this all got started being, you know, this is a great source where everything is transparent. You can just scrape all the data in the world and apply it. You know, it seems to me that the primary KPI to understand if your mission is succeeding would be, at least from a measurability standpoint, number of non-custodial wallets being made versus MetaMask or other sorts of wallets being connected. I don't know if you want to talk about this, but what sorts of trends are you seeing?
Speaker B: Sure. It is trending up. The one thing that I will caveat here is that we onboard a lot of people directly to MetaMask or other hot wallets. So if you come to an event and you've never participated in the crypto markets of any kind before, there will always be someone there who can show you a QR code, let you scan it, and walk you through that process. So the provisional to non-provisional wallet is not the metric that we use. We focus more on the wallets themselves. And also because we do enable credit card payment, that's another useful metric to track. But we are moving towards 50/50. We're not quite there yet. And that's just in the primary auctions. I hope to be even further along soon, but that's just in primary auctions, which is already a self-selecting group because many people who are physical art motivated balk at the idea of a blind Dutch auction. That is very intimidating for people whose primary motivation is display. But even with that reality, we're still seeing that number grow collection to collection, which is really encouraging.
Speaker A: For clarification, so that's like 50/50 people that you think are new collecting their first NFT versus existing degens? Is that kind of the breakdown?
Speaker B: Yes, that's kind of the breakdown. As I said, we're not quite to 50/50. I think we're closer to 40/60. But It's a substantial number, which is the goal. And again, the trend is more heavily towards new buyers, which is again what we're aiming for.
Speaker A: I mean, that's really encouraging. I had assumed it would be a lot less just because it feels like it's just a really difficult thing to do. And also the auctions play out quickly. So it's hard to— it's hard enough for someone who's in the space to know this auction's happening now and be there and make time.
Speaker B: Yeah, well, there's a few things that help us out there. One, we enabled pre-bids. So you can preregister your bids up to a week before the auction, and that helps us a lot with the non-degen crowd. And then also we do have presales where if your priority is selecting the work that you want, you can select the work in that presale window, but you do have to pay a slight premium for that privilege.
Speaker A: I want to actually go a little off script and talk about something that we've been discussing a lot this week. Within the Tender generative art community, we've been talking a lot about the idea of like getting a random mint versus a curated mint. Is that something that you've ever considered? I mean, right now, the way I understand it, Tonic, you pre-curate outputs with the artist and then those are randomly distributed at time of mint or presale.
Speaker B: Mm-hmm.
Speaker A: Have you considered or looked at doing anything else that might be more akin to some of the stuff that like Verse is doing or what fxhash is doing with params? So like allowing people to have even more control over the output they're getting, especially at higher price points, right?
Speaker B: Yeah, I would say nothing's off the table. From the beginning, really, we've looked at blind versus not blind. I think that especially as our community widens to include more and more new entrants, they have different preferences and different appetites, and we have to be cognizant of that. I can tell you for the immediate future, we're not going to shift over to a fully non-blind anytime soon. And in terms of curation, that's something that is pretty core to the business, I would say, to the company. The ability to ensure that every work is of a really high quality, that it would print extremely well or would manifest physically extremely well, because we don't just offer prints. That's very important. And also it just allows a different, a different work to mint.
Speaker A: Yeah.
Speaker B: Because if you have to constrain an algorithm to work within those fully uncontrolled parameters, it means that you have to cut out a lot of the outliers. And so I think it's a good thing for the broader art that's being produced that there is an alternative where you can do some slightly different things.
Speaker C: Will, did you have a follow-up to that?
Speaker A: Not that's pressing, no. So, Yeah, go ahead.
Speaker C: No, I just wanted to maybe like talk about that physical side. The fact that everything comes with a physical piece. Will, I know that you are probably still waiting on the framers? Unsure?
Speaker A: This is embarrassing. Don't make me pull out my still unopened Iskra print that's hanging up.
Speaker C: It's waiting on the framers.
Speaker A: Uh, no, it's waiting on other people to fulfill their prints to me so I can take a batch to the framer. Yes, I have an Escape, a broken opera. Yeah. And I got the physical, but it's just sitting in my closet because I haven't taken it to—
Speaker B: I cannot tell you how common that story is. We almost did effectively a PSA when we realized that one of my teammates had, I think, 6 works unframed sitting right next to their closet and not hung. It is very common.
Speaker A: It's an efficiency and time thing with a baby and a job and a podcast. It's really just about like, I'm trying to get 5 or 6 things in at once and I'm just waiting for other stuff and that's it. It's all coming though. It's all finally coming, but—
Speaker C: It's in your backlog, Will.
Speaker A: But let's not divert. Trinity had a—
Speaker B: I will follow up on this.
Speaker A: I don't think you, I don't think you were going down, down that line just to shame me, Trinity. So what was your real question?
Speaker C: No, my question was about, you know, okay, we're in the realm of the physical. Having every piece have a physical alternative is a big part of the differentiator between Tonic and other systems. But the additional value layers, the availability of these extremely premium, high-quality prints, how do you figure out what print technique is going to align with what project? And I think everyone has been different so far. Like, I don't know how many more high-end printing techniques we have. How did that idea come out, first of all, as it being like a super Great value add.
Speaker B: The unique printing alternatives that actually was born with Iskra, which is why it's really appropriate that we were just talking about her. The work is so stunning and we really wanted people to be able to have something that was unique and really special. That collection will forever be near and dear to my heart. And so with Iskra, we said, let's try something really different that's not on the market right now. The colors are so strong, the architectures are so bold that let's try something different. And it was a black and white collection. And so that widened the gamut of possibilities hugely. And then I would say it differs from collection to collection in terms of deciding how to manifest it. Sometimes the artist comes with a really firm opinion, like Faust and riso printing. They said, I have an idea, and it was our job to execute. Sometimes it's more of a collaboration with the artist. And in that respect, I basically have tried almost every kind of art production in existence at one point in my life. I always knew that I was going to be involved in the art world in some way. And so having a really thorough understanding of materiality was really important to me. So I've welded, I've made wood furniture, I've carved marble, I've woodblock printed, basically everything. I've tried it at least once, probably 5 times. And so It's funny, Tonic has become this wonderful experience of plumbing my entire memory on a nearly daily basis. All of the art history that I've ever studied, all of the art that I've ever practiced, and working with artists to find the exact right offering.
Speaker A: Hell yeah. And now you're podcasting. So the circle of mediums is complete. So this is kind of an annoying question, and if you don't want to answer it, that's fine. But what is the conversion like on those really premium prints? Because for me, when I was watching, say, the Iskra, some of those prints cost $1,000, $2,000, $3,000 to get those super premium prints. But then when you look at the floor price or the mint price that the auctions settle at, that delta can be huge. So I'm just kind of curious, like intellectually, like, are people actually going out there and paying $300 for an NFT and then paying $3,000 to get a print? Or is it more of a— Like, hey, we believe in this. And if people aren't converting now, that's okay. Because we know, like, long term, this is kind of where the business needs to be. And this is what people want.
Speaker B: People are definitely converting. The price point is definitely a factor. The Faust unique physicals, for instance, were about $500 framed. So that deal was pretty competitive with standard digital printing, but it's just a much different experience and a much different feel. So that had a lot of uptake. It really does depend physical to physical. And some of them, like an upcoming project that we're having, the project really becomes complete with the physical manifestation. And so even if the price point is a little bit higher, people get very excited about that unique experience, especially when there's nothing like it on the market, like Iskra, those silver gelatins mounted on dye bond. Yeah. I wish you could see from this camera angle, but they are meaty. They're impressive. They're so beautiful. They look so differentiated from digital prints. And so even just being able to give people the opportunity to mix up what's on their walls, my biggest fear is that digital art collectors will have a room that is entirely digital prints framed in the exact same way. And even if the art is really different, it's still going to become homogenous after a certain point. Textures and treatments matter.
Speaker A: I was pulling my collar in shame, but I actually have some plots. I've got some variety in here. They're not all just the same exact print style with the same exact frames.
Speaker C: You have like a woodcut too, right?
Speaker A: This one right here that you all can see is actually printed on cloth. The artist handmade the frame and printed the piece on cloth at their home. So there's actually a diversity of mediums here.
Speaker B: I love that. But even having things that aren't framed, The silver gelatin you didn't have to frame, that immediately mixes it up. There's a lot that can still be done. We've tried a lot of things, but there's a lot more in the hopper, so don't worry.
Speaker C: One of the things that we've talked about on the show before with other interviews is the idea of divorcing the art from the token in some respects. Like the token in some respects can be the art, but it's mostly the certificate of authenticity on the blockchain for the art. And in some ways, You know, having this ultra premium print, you know, it is making the art the art. It's something that is doing justice to the output that was generated digitally. There's no real question there. It's mostly just an observation around an interpretation for how we can start to see some of this.
Speaker B: I'll give an observation of my own. I think that there's something very inherent to generative art where the collector is invited to collaborate in a more direct way than the average art market transaction. And so I think for a collector being able to decide for themselves whether to have that physical manifestation, whether to value that physical manifestation more than they value that on-chain asset, that's all part of the magic here.
Speaker A: We've talked a ton about the economic side and the logistics of prints and stuff.
Speaker C: We could talk about the economics forever.
Speaker A: I mean, we honestly, we could, we're such dorks, but—
Speaker B: Same.
Speaker C: The fluidity.
Speaker B: All right.
Speaker A: Well, we can also come back to it.
Speaker C: Okay.
Speaker A: Let's divert into talking a little bit about like the Tonic process of, well, first of all, I'd love to hear how you landed such like premium partners from the get-go. What is it like going out there and pitching a William and an Iskra and a Lars? How do you pick? How are you recruiting? What's that process like? And then what's it like working with these artists and like what level of influence does Tonic have They're like, are you kind of hand in hand working with them to curate? Do you have input on the pricing and quantity? Are you telling them like, hey, that sucks, do another 6 months on it? You know, what is that kind of start to finish process? And how have you succeeded so far in getting such amazing partners?
Speaker B: I would say that the first few, maybe even the first 6 months, we didn't have any track record. William, I think we first approached almost a full year, if not more, before he did that collection. So I think the key there was persistence and honesty and just really understanding what his goals were and trying to meet him there. It's just listening and being reliable. I will be forever grateful for all of those early releases because they took a leap of faith on someone that they didn't know and on a platform that didn't exist yet. And then I would say talking about art a lot definitely helps, sort of making sure that they understand that, you know, that art production, the making process is its own bear and that timing can be flexible, that you understand that they're not a machine and that they have a creative process and that you respect that and that you can engage with them on that. And a lot of follow-ups. Definitely a lot of outreach. And then at some point, once we did have a track record and we had been around the block for a little bit longer, now it started to shift a bit in terms of, one, we do accept artist applications. So now we have inbound as well. And then we still reach out to artists that we think are really talented and have a bright future. And then again, there's a lot of patience because people have schedules that you have to work around. People have the realities of their commitments and their personal lives because these are humans like us. And so again, it's sort of being able to roll with the punches and not being stressed out by missed deadlines and by shifting plans at the last minute and just being patient and understanding and a, and a real ally. I think that they take a risk on us. And so it's our duty to be as supportive and as helpful as possible. And then in terms of the process itself, it's a long process. These collections don't come about overnight. We usually are in conversation for at least 6 months before a collection is released. And there's a lot of conversations back and forth. I have a lot of meetings personally with each artist as they're developing the algorithm just to check in, to be a ally, someone that they can rely on, since it can be a pretty lonely endeavor. In the month, say, before it gets a bit more intense, there's very regular meetings and very regular correspondence, and we do curate together. There's a few people involved in curation, but we will go through sometimes 15,000, 20,000 outputs. And so it takes a village, and then we all decide on the final collection together. And again, usually very many phone calls, messages while that's being wrapped up. We really decide all of the final elements together. I think it's just, again, being a sounding board and being a support system and an ally. Many artists find it very hard to price their own work. It's not something that they're necessarily focused on most of the time. Their primary objective is to storytell and to create. And I'm an art dealer, so. They can leave that stuff to me.
Speaker C: Match made in heaven.
Speaker A: Yeah. So does that mean Tonic is actually, for the most part, taking the lead on those key Dutch auction starts here, ends here, refunding, it's going to be X number of pieces. Is that like 80% Tonic then with then 20% of the artists agreeing, or is it more 50/50?
Speaker B: It depends on the artist, honestly. Sometimes they don't want to make those decisions and sometimes they want to have a more active part. And as I've said before, we're just lucky that we get the opportunity to tell those stories. So you sort of lean into their preferences. And if they wanna say, Susannah, you just do it all, fine, I'll do it all.
Speaker A: Anecdotally, without naming names, has there ever been any disagreement?
Speaker B: Yeah, there's definitely been kibitzing. There's never been strong disagreement, like people digging their heels in, fights happening. It's always been. congenial, but there's definitely been differences of opinion. Sometimes also internally with the team, like we sort of talk out a lot of these mechanics before they're presented.
Speaker C: We've definitely run that gamut a little bit just within the Tender Discord as well. Thinking about some of the collaborations that come out and just seeing things a little bit ahead of time. It's, there are so many opinions and then none of them are right or wrong. It's just figuring out What can happen?
Speaker B: And the reality is this market is so dynamic that decision that you made 3 weeks ago or an opinion that you held 3 weeks ago might no longer be sound. And so it's about not being too ego-driven and reevaluating constantly.
Speaker C: I mean, that was especially difficult in, I think, early 2022. The metagame, so to speak, was shifting every few weeks. It's slowed down a little bit now, which is Thankful, to be honest.
Speaker B: Now we have our own shifting sands that might be slightly slower, but are tricky nonetheless. They have their own potholes and sinkholes.
Speaker C: Definitely.
Speaker A: How does that compare to the gallery world, the traditional art world?
Speaker C: We've segued back to economics.
Speaker A: This is in the notes. So this is a question that we want to ask, which is like, what's the same and what's different between working in a Gagosian Gallery and their digital platform, right? When you're pricing art in the traditional art world and you're working to price these NFTs that you think are maybe equivalent in quality, but of course, like, it's new and—
Speaker C: And you're not creating 400 of them.
Speaker A: Right, exactly. So like, what crosses over? Like, what skills from that past life kind of translate? What are some of the big differences? And maybe even as a corollary, like, Do you think that we're kind of heading towards a collision course with like behaving more like the trad art world? Or do you think we're going to stay divergent, or maybe even influence them to behave more like the way that we are?
Speaker B: Well, I think one very main difference here is the speed. In the traditional art market, flipping happens over the course of years, not seconds. And so in terms of real-time feedback, That is a really fundamental shift. It also means just despite the relatively short time period that we're talking about here, a huge amount of transaction record. So not only does the secondary market kick in much faster, but also artists release more work, yes, in each series, but also in a single calendar year. There's just more being put out onto the market. And so the price fluctuations happen more dynamically, and you have to be really cognizant of that. You have to reevaluate pricing on a nearly daily basis. That's a huge fundamental shift. Other than that, there's a lot of similarities. Practically speaking, you have to take in market considerations, but individual artist markets are usually the highest indicator for price by far. One difference is you have size and material. In the trad market, where you don't necessarily have to take that into consideration. Here, we're talking about digital assets that are effectively size agnostic. So there are more variables in the trad market, but the action is still the same. I'm still a data-driven person. I still scrape tons of information and look at a lot of transaction records and additional inputs like major museum shows or. Major literary pieces or coverage. Less books in this market, but still a lot of press to consider. So a lot of the levers are relatively consistent. You just have to do it more frequently, I would say.
Speaker C: I think the crypto market has the additional wrinkle, the cryptocurrency itself, right?
Speaker B: Yeah.
Speaker C: Because Tonic, you price things in ETH, which is obviously something that shifts in price. And as you go through and prepare for a release, I'm sure that that has to be considered. Do you think about things like in terms of ETH? Is it in terms of USD? If the price changes on a day-to-day basis, do you reprice the work accordingly? I mean, I guess the auction start and end points accordingly.
Speaker B: I do look at ETH conversion on a daily basis, and that factors in. If I'm looking at past sales, I'll look at the ETH and the USD value. So I am looking at both of those variables dynamically. Because it does have an impact. It's not necessarily one-to-one, but it does have an impact. I think they're correlated markets 100%. And also, since so many of our buyers are coming in from the trad side, even if they were all degens, that correlation still stands. But because we have these novice buyers, it's even more important.
Speaker A: Did you ever think about pricing in fiat, making it feel more Accessible to people who aren't crypto native?
Speaker B: On our site, we include both fiat and crypto pricing. So you can participate in the secondary market directly from our site. You can go buy works that are listed and you can still pay with a credit card using your provisional wallet. So they have access to that secondary market as well. And again, we list both the ETH price and the USD price, and that it does fluctuate constantly.
Speaker C: Catering towards both markets. I guess at that point where you're not cutting anybody out.
Speaker A: Something that we've kind of talked about off and on is like, yeah, that the difficulty of also managing the secondary market when there's price fluctuations in cryptocurrency and like I put something up on the secondary, you know, I minted 5 pieces and I want to sell one and I put it up for an ETH and then ETH goes down by 30% or up by 30%, having to babysit, right? Like obviously there's like a lot of logistical issues, but I just think like from a layperson standpoint, being able to say like, I'm going to sell this for $2,000. And just knowing that that $2,000 amount is like constant regardless of the fluctuation of the underlying currency. It's a hard problem to solve, but I'm just like curious because that feels like the most user-friendly thing to do is to not make them constantly do this accounting in their head of like, I bought this at this price and like now the crypto is moving around.
Speaker C: That's gonna be more of an issue on fx hash than Tonic for sure. But yeah.
Speaker B: Yeah. It's definitely something that I would like to do. It's not going to be in our immediate roadmap just because, for one, the Web2 buyers, they don't sell as quickly. And so it'll take a bit of time for that to be like a substantial roadblock. They're the real diamond hands. I mean, they just put it on their wall and then keep it there.
Speaker A: Yeah, they're actually like real art collectors.
Speaker C: Yeah. So taking it back to the art, And we're gonna tie back in, I'm sure, some of the market dynamics as well. When you approach an artist, do they often come with, to you with an idea or with a concept, or is it something that you co-create or is it something that's made from scratch?
Speaker B: It depends. In the beginning, it was more something that was made from scratch because again, we started approaching artists well before we were close to launch. And that meant a really long, I mean, sometimes a year collaboration. And so then we would see more of that development process. Still today, there's some moments where we are introduced to an artist or we get in touch with an artist and we're excited about working together, but there's no immediate collection. And in that case, sometimes it'll evolve while we're in contact. For the most part now, it's They at least have a seed, a kernel that we get to watch grow. But usually there is at least an initial concept or an initial experiment. Each artist works differently. So sometimes it's concept-driven and sometimes it's texture-driven or color-driven. And so usually there's at least something.
Speaker C: Bringing back to then, to the conversation we were just having, you know, there's often the talk of What can a piece support in a way? How broad is the algorithm? You know, does this really only create 100 unique-ish outputs? Does it support 400? Could it go as big as 1,000? You know, on some of like the most broadest ones, a lot of works by Kim Asendorf really come to mind there. Is the strength of the algorithm a factor or are you really measuring against the size of your perceived audience?
Speaker B: One caveat I'll make is strength. I don't know if I agree with that word because I think some very strong collections are better in a smaller size. But yes, the algorithm definitely drives collection size frequently, much to the chagrin of our collector base. But usually we're almost finalized, if not completely finalized with curation when we announce collection size, just to make sure that we are not selling any work that can't stand on its own.
Speaker A: What would be an example of a robust algorithm that might be capable of 1,000, but you'd want to constrain to 100? What are some of the factors when you say like, sometimes it needs to be smaller or it's better to be smaller? Like, I'm, I'm curious cuz this is a thing I think about constantly balancing all of this.
Speaker C: So like, when can you see the breadth of what it can produce?
Speaker A: Like if, if it can do 1,000, but it's like actually better to do 100, like what is that nuance?
Speaker B: There's a few factors here. One is the audience. And not just Tonic's audience, but that specific artist market, how recently they've released works in the past, whether the narrative works better with a smaller collection size where we think that we can get people more excited about a slightly smaller size. And I would say again, the visual variety makes a large difference. So just making sure that Sometimes when algorithms are really far-reaching and have a huge range of outputs or some outliers, not all of those outliers will turn out very good. Sometimes when you let an algorithm get a little wilder, there's risk there and sort of those outliers are less successful than others. And so that makes a difference. Really, it's truly artist by artist and collection by collection. If the narrative makes more sense for a smaller collection or a larger collection, If the themes of the work make sense for something more concise. There's a million reasons that could tell you to go larger or smaller at any given time, and it's really a judgment call there.
Speaker C: I think you might think about this more than we do.
Speaker A: I think we all wish that every artist could just do the maximal amount at all times and not be punished for it, but we've certainly seen great collections struggle to mint out or flounder on the secondary because just timing, opportunity, Like you said, like it's their 3rd release in 3 weeks and just happened to be the way that things shook out because of alignment. So yeah, I think that makes a lot of sense.
Speaker C: We've talked a lot about the NFT ecosystem overall. I think specifically within the generative art space, you know, I think it would be really cool to get a sense of what your long-term vision is for the role of generative art and NFTs. I think it's always hard to kind of keep a sense of optimism or perspective in some of these relatively extended bear markets. But what role does this particular corner of the art world have to play moving forward?
Speaker B: As a digital native myself, I have been waiting what seems like my whole life for a digitally native art movement to catch fire, and we finally saw it happen. I am still very much bullish on the long-term perspective here. I think that what I want to see personally is more robust dialogue with critics, with historians, with institutions, museums, a more robust integration into the sort of powers that be. I think that criticism, art criticism, can help make the art even better. It can help push the artists forward. I think it would have really far-reaching benefits outside of just exposure to new audiences. I think that there is a danger in the current narrative that you see in arts and mass media publications where the conversation is still really market-based. And so I would love to see that shift, and I'm actively working to build that bridge and shift that narrative. I was a medievalist, just to give a tiny bit of background here. So I studied the period of art between the proliferation of the bound book and the printing press. And I can tell you that every time there's a major technological advancement in how information is shared and stored and disseminated, there's been a corresponding shift in art and what became the dominant art form. And we, I think, all agree that we've had a massive transformation in the digital age. Now we're using the internet, everyone is more connected than ever. As I said, I was just waiting for that corresponding art movement to emerge, and I'm just really happy that it's finally here.
Speaker A: All right, one more kind of non sequitur question, I think, at least for me, before we move into the rapid-fire portion. Definitely as the man on the show and as the father of a daughter, it's my responsibility to ask. When you look at the Tonic page and you look at the people who work there, there's a lot of women, which is amazing, right? Because Web3, crypto, NFTs is a very male-dominated space. So I would love to hear a little bit from you, Susannah, about like, was that an intentional aspect of building the company and just kind of like trying to bring more of those voices into the space? Was it something that just happened accidentally because you're like, these were just folks I knew and wanted to hire? Like, how did you come to build the company to be broadly women-run?
Speaker B: I think that there is intention. For one thing, having 2 female founders, even if you don't intend it to be, is a statement in this space. I also fully believe that we were the best people for the job. So, I can't say that in that moment, I was thinking critically about that. I will never avoid the fact that I'm a woman. I'm incredibly proud to be a woman. But anytime I do anything. I mean, we're still the marked gender. I'm a female founder. I can't tell you how many times people ask about doing female founder articles or things of that nature. So, any company I lead by default will be a female-led company. But I do think that it's incredibly important to foster that and to continue to give the many incredibly talented women opportunities. There was a really great panel at Marfa last weekend, the FemGen panel, that talked about this, and they asked the question, do you— specifically the artists— do you want to be considered a female artist? And they said that they are artists. It's the reality that they're female artists, but we don't refer to male artists as male artists. My thesis has always been I do think that women are undervalued in the art market. And so I think that they're in general just good buys. And I think that if you're in a male-dominated space, there's a pretty high likelihood that there are some really talented women who might be available. So why not go after them? It's been interesting. I mean, practically speaking, the art world is predominantly female and coming into the space that's predominantly male was a transition, but it's such a welcoming community that I think there have been very few times when I've been hyper-aware of that fact. And I'm really grateful for everyone for that.
Speaker C: Going to start a movement where every episode we're now going to call out all of the male artists.
Speaker A: Yeah, I'm on board with that.
Speaker B: Deal. I think one thing I will say is that there's a lot of evidence that female artists are undervalued. So if you're here for purely economic terms, Probably not a bad buy.
Speaker C: Will has his, uh, escape sitting in a roll in his office.
Speaker A: I got my Lisa Orth. I got my Leah somethings, you know, um, I'm— my bags are packed when it comes to the ladies. So.
Speaker B: There's incredibly talented female artists, so that's a good thing. Good taste.
Speaker A: All right, Trinity, do you wanna start doing rapid fires? Do you have anything else that you wanna touch on before we move to conclude the episode?
Speaker C: Can we have a segue? It's kind of real.
Speaker A: A medium fire. Kind of rapid fire.
Speaker C: It's a medium fire. And I think there's another Medium fire on this question list as well. But what is upcoming in the roadmap for Tonic that you can talk about in terms of expanding the vision of NFTs or the blockchain or art or any potential innovations?
Speaker B: Something that I'm really excited about that will, depending on when this episode comes out, be live is bundled sales for physical and digital assets. As we really double down on onboarding new people, reducing that friction even further where they can participate on the secondary market and buy the digital asset at the same time as the physical that they hope to display in their home. I think that's going to be a huge unlock, and I'm extremely excited for that feature to be rolled out. I think it's going to be a huge benefit to the new buyers that we're onboarding and also hopefully to the space at large. So let's just lower that barrier and help as many people catch the bug as possible. And then the other thing that I'm really excited about is ongoing innovation in how digital art can come to the physical world. We're working on one project that we'll release in November that will be chairs, physical chairs that you can sit in, that can live in your home. They're really fantastical carved and painted wooden structures. They're just so visually captivating that they'll appeal to a really broad range of buyers, but also show what is possible with algorithms, that you can have these unique objects that are otherworldly and impossibly exciting to look at and that sit on your floor and really interact with your life on a daily basis. I just love the idea. I can't tell you how many chairs I have in my apartment and how often I sit in them without thinking about them whatsoever. giving people that punctum, that moment in time where they're reminded constantly that they're living with beauty. I'm very excited about that.
Speaker C: A print so premium you can sit in it.
Speaker B: Exactly.
Speaker C: I can't wait to hear more, see what that actually kind of comes to life as. It sounds so supremely next level.
Speaker B: It's wild. The level of engineering on these things, it just blows my mind. Luke is unbelievably talented, and talk about an artist that I see going the distance. I think he's an icon.
Speaker C: This is Luke Shannon. I don't know if you spilled the full beans on that. Oh yeah.
Speaker B: Luke Shannon. The one and only Luke Shannon.
Speaker C: Famous male artist?
Speaker B: Famous male artist, Luke Shannon.
Speaker A: Don't be afraid to send Luke our way as that project is getting closer.
Speaker B: Deal.
Speaker A: It would be really fascinating to talk to Luke about just the process of building a generative chair from start to finish.
Speaker B: It has been months and months in the making, so I'm sure he could do 4 podcasts worth of discussing this project.
Speaker A: Everyone knows that one Waiting to Be Signed interview is worth 4 of any other interviews, so we'll get through all of it.
Speaker B: Okay.
Speaker A: On that note, another rapid fire here. Who would you like to hear us interview in general? People from the gallery world, traditional art world, people who are skeptical of NFTs that you think would be willing to come on the show? Those would be really great to hear too.
Speaker B: I think that there are There are a lot of curators that are starting to become increasingly interested, and I think that would be great to have. I know LACMA, Whitney, Centre Pompidou, SFMOMA. There's a lot of really great institutions with curators who are now starting to at least be open to conversations. I think that would be great. There's some artists who have participated in the NFT market before, some traditional artists, Chai A. Lee, Urs Fischer. Takashi Murakami, Loïe Hollowell. There's so many. I think it would be fun to talk to someone who has a very established art practice but who is branching out and experimenting here. Iskra Velitchkova, I will talk about to the day I die. She's great in a podcast. She's incredibly thoughtful and brilliant. I think she thinks about the future of generative art in a really unique and special way.
Speaker C: Iskra's definitely on our list as people who are more of the NFT natives.
Speaker B: Good.
Speaker A: Trinity owns an extremely rare uninhabitable, one of the few red outputs on FX Hash.
Speaker B: So.
Speaker C: I would trade it for Nowhere any day. It's such a beautiful collection. It just speaks to me on so many levels. It's just—
Speaker B: 100%.
Speaker C: So good.
Speaker B: Maya Man too, speaking of things that speak to me on so many levels. Yeah.
Speaker A: We just had her on a couple weeks ago.
Speaker B: You did?
Speaker A: Check out that interview.
Speaker B: Okay. I need to go listen to that. I think she's amazing.
Speaker A: One of our recent favorites. It was really fun. All right, back to the not cut out portion of the episode. Trinity, tee us up with another rapid fire here.
Speaker C: All right. What is your favorite piece of art in your collection, physical and/or digital and/or chair? And what is the story between acquiring it or just making it your favorite?
Speaker B: Okay, this is a very, very long story, but I will give you the Cliff Notes version. My favorite piece, I have so many, but the one that came to mind immediately was, it's not an NFT, it's trad, as you say, but it was tangentially involved in the Indigo Filbrick scandal, which if you have not heard of it, I would highly recommend going online and searching that name because there's 100 trashy articles about it. But He was a swindler who set up an art Ponzi scheme and was caught, I think around 2020, 2021, something like that. He was on the lam for a period of time. The FBI was looking for him. It's a very juicy story. And I have a work that was purchased by a friend of his. It's an Eric Döringer miniature copy of the painting that sold at Christie's that brought down his scheme. And it was purchased 3 days before the sale. So on so many levels, it's such a fun, interesting, juicy, scandalous piece of history.
Speaker A: Definitely send us a picture of that so it can be the COVID art for this episode. That's perfect.
Speaker B: It might actually be a copyright infringement because it's a replica of a Gerhard Richter painting that's a replica of a picture of Picasso. So you might be in trouble there by 4 different people. But I'll send it to you.
Speaker A: Also, it's a relief to hear that there were Ponzi schemes outside of NFTs. So, oh yeah.
Speaker B: I think the painting that finally brought him down was sold to 3 people at the same time. So it was held in custody.
Speaker C: I mean, that's just good business. Come on.
Speaker B: That's close to 300% equity. Yeah.
Speaker A: That's a great story.
Speaker B: Yeah.
Speaker C: I'm going to read so much about this right now.
Speaker B: There is so much to read.
Speaker A: On media then, any media recommendations other than looking up the story of this scammer? Any media recommendations you can share? Music, movies, books? Doesn't have to be art-related, just things that you love and appreciate that you want to share with the audience.
Speaker B: If you've never seen His Girl Friday, it's incredible. Highly recommend. That's the only one that's coming to me. I had a very odd pop culture education. I watched pretty much exclusively black and white movies in my youth, so my cultural references are about 80 years behind.
Speaker A: It doesn't extend to modern black and white movies?
Speaker B: It does on occasion. Now I've branched out. Now I'll watch anything, but I do have a slightly abbreviated cultural reference.
Speaker A: All right, fair enough.
Speaker C: Okay, this is a 2-parter. One, what is the origin of the name tonic? Part 2, if tonic were a cocktail, what would be in it?
Speaker B: Part 2 is so easy to answer. Gin.
Speaker C: Good answer.
Speaker A: It's one of my favorites. Gin tonic. It's a Classic.
Speaker B: Same. I did live in London for a year, so couldn't avoid it. Gin. And to answer part one, my co-founder Miriam came up with Tonic. And one, it's a balm. Tonic is a multi-word meaning, but it's a balm. And we wanted something to be sort of soothing and healing to a relatively stressful market. And then two, it's also fizzy and exciting, depending on which version of Tonic you're talking about. And this market is fun.
Speaker C: Gin and tonic answers both of those needs.
Speaker B: A gin and tonic answers both of those needs. It's a great balm. Exactly. It's a great— I feel better when I have one.
Speaker A: Many a gin and tonic has been consumed while we record this show, for sure.
Speaker B: Good.
Speaker A: I think last thing here, if you wanna recap and maybe talk more about some other things that are coming up, do some plugs, Tonic. We talked about the chair, but you also recently announced Dean Black as one of your next pieces that are coming out. Is there anything else that you wanna talk about? Things that you wanna get us excited for on the platform?
Speaker B: Yeah, Dean Black. I don't know if this will be before or after, but I'm incredibly excited about this collection. This is the part that really amazes me about generative art. Making a realistic watercolor in generative art, which he did in this collection, he basically has to rebuild the paintbrush, the hand that moves the paintbrush, the water, the ink. There is so much that goes into that, and I love the virtuosity of that execution, but also sort of highlights the reality of we're working in digital means and there's these 2 big strains that are emerging. One is constructing realistic materiality and sort of familiar materiality of the physical world. And 2 is making art that is only possible in digital means and is very visually distinct. I think that's a really relevant and timely conversation. And I think that watercolor is a really wonderful topic Or entry point for that conversation because it's just so hard to recreate. And it reminds us of that. What seems really minor is actually a chasm between the digital and physical worlds at times. And so I'm really excited for that project to release.
Speaker A: Any interesting premium offering, like using Artmatr or something to do an actual, like, watercolor plotting of it?
Speaker B: We haven't released anything yet, so you will just have to wait and see.
Speaker C: Okay. All right.
Speaker A: It sounds like I guessed.
Speaker B: Hell yeah. No, I'm kidding.
Speaker A: Awesome. All right. Well, Susannah, that was amazing. Thank you so much for taking the time to come on the show. I think we killed it. I hope you had a lot of fun.
Speaker B: Definitely.
Speaker A: Getting grilled.
Speaker B: You're the friendliest grillers I've seen in a while.
Speaker C: And that's how we get you.
Speaker A: That's how we get them. Exactly.
Speaker B: You're smiling while—
Speaker A: Wait till you hear the edit.
Speaker C: You're going to hate it.
Speaker B: Okay, perfect. I can't wait.
Speaker C: Yeah.
Speaker A: All right, everyone. Well, that was Susannah Maybank from Tonic. Hope you all enjoyed that episode. It was amazing to learn more about her background, about the platform, optimism for crossing people over. Amazing episode. Thanks again to Susannah. We'll be back again soon with another episode.
Speaker C: Bye.
Speaker B: Always lit. We're waiting to be nice tonight. The rail of the week.